After Dinner Speakers: Patricia Vaz, Wind & Fire Earth, Alexei Sayle
Patricia has headed the Customer Service division since September 1999 following 12 months as director, BT UK Business Services. After 25 years with BT she has extensive experience in a number of disciplines across the company and is credited with transforming BT Payphones into today's profitable business.
She is a non executive director of the Portman Building Society and the Roffey Park Management Institute and is married with one son.